Return, Refund & Cancellation Policy :
At mangalsetu.com, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to us within 3 days of receipt. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased (less shipping charge) . Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card or paypal, once we receive the product we will credit your account.
How to return or exchange an item:
Please send us an email at contact@mangalsetu.com before initiating the return. We recommend you to send via a reliable courier or speed post with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages. Pack the product in a slim pack with bubble packing so that they are safe during transit.
Security Policy:
We strongly encourage you to be cautious when responding to any email request for sensitive personal information.
Before signing in, or submitting any information please check that the url requesting the information is authentic mangalsetu.com . URL's will always show mangalsetu.com as domain of the information gathering URL.
Before submitting credit card numbers over the Internet, ensure that you are using a secure server. The beginning of the web address in your browser window should be "https://" and not "http://". For secure server pages, you should also see a "lock" icon at the bottom of the browser. mangalsetu.com collects information on Secure Server verified by Verisign.
Help us keep our customers safe. If you have any doubt whether an email is from mangalsetu.com, forward the message to contact@mangalsetu.com immediately. Don't alter the subject line or forward the message as an attachment - doing so makes it more difficult for us to react quickly.
The company will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, special and consequential damages.
Clarifications:
If you encounter any information in our catalogue or site that is inaccurate, please inform us at contact@mangalsetu.com.
Incase any explanation is required on any of points mentioned above, you can reach us by sending a mail on contact@mangalsetu.com.
